Your privacy matters to us. Learn how we collect, use, and protect your information.
Welcome to DailyDrop ("Company", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dailydrop.in), use our mobile application, or use our milk delivery services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
This policy applies to all information collected through our website, mobile app, and any related services, sales, marketing, or events.
We collect information you provide directly to us as well as information collected automatically when you use our services.
We use the information we collect for the following purposes:
Process orders, schedule deliveries, manage subscriptions, and send delivery notifications.
Process payments, handle refunds, and detect fraudulent transactions.
Send order confirmations, delivery updates, promotional offers (with consent), and service announcements.
Analyze usage patterns to improve our products, app, and delivery service.
Detect and prevent fraud, unauthorized access, and other harmful activities.
Comply with applicable laws, regulations, and legal processes.
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
We share information with trusted vendors who assist us in operating our services, including:
Your name, address, and delivery instructions are shared with our delivery personnel solely for completing your order.
We may disclose your information if required by law, court order, or governmental authority.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We use cookies and similar tracking technologies to enhance your experience on our platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, cart items, security | Session |
| Functional | Language preferences, delivery address memory | 1 year |
| Analytics | Usage patterns, performance monitoring | 2 years |
| Marketing | Personalized offers (with consent only) | 90 days |
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.
We implement industry-standard security measures to protect your personal information:
While we implement strong security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
You have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data ("Right to be Forgotten").
Request restriction of how we process your data.
Receive your data in a structured, machine-readable format.
Object to processing of your data for marketing purposes.
To exercise any of these rights, contact us at privacy@dailydrop.in. We will respond within 30 days.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@dailydrop.in.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by:
Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
123 Dairy Lane, Andheri West,
Mumbai, Maharashtra – 400053, India
+91 98765 43210
Within 30 business days